Food Pantry (Eligibility up to 125% of Federal Poverty Level):
Households may utilize the food pantry once every 60 days. Food boxes typically provide 2-4 days worth of food. Garden seeds may also be available in the springtime (Limited availability). The food pantry is available at all locations between 8:30 A.M and 4:00 P.M.
USDA Commodities Distribution (Eligibility up to 133% of Federal Poverty Level):
Commodities are available once per month at multiple distribution sites in the Treasure Valley. For specific dates and times please call 377-0700. Available at all El-Ada locations
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
(1) mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410;
(2) fax: (202) 690-7442; or
(3) email: firstname.lastname@example.org
This institution is an equal opportunity provider.
Information, Referral and Service Coordination:
Phone or walk-in information available about low-income services in the Treasure Valley. Written referrals, vouchers and arranged appointments for basic and emergency needs. Assistance completing applications for services. Available at all El-Ada locations.
Emergency Water Utility Assistance (Eligibility up to 150% of Federal Poverty Level):
Assistance available once per year for United Water or Meridian Water customers who are facing shut-off. Also assists Boise City Utility Billing Customers. Call 345-2820 for more information.
Supportive Services for Veterans Families (SSVF) (Eligibility up to 50% of HUD Area Median Income)
Case Management and supportive services to help Veterans facing loss of housing or experiencing homelessness obtain or maintain permanent housing and achieve household stability goals. Walk-in to apply, or call for an appointment: 345-2820. For further information about SSVF Program, please visit http://www1.va.gov/homeless/ssvf.asp
Educational Resource Assistance (Eligibility up to 125% of Federal Poverty Level):
Assistance for middle and high school student program, class fee, and supplies. Vouchers also available to adults for parenting classes and employment related certifications. Available at the Boise Community Resource Center, Mountain Home, and Homedale locations.
Energy Assistance Program (Eligibilty up to 150% of Federal Poverty Level):
Assistance for low income households with winter heating costs and energy efficiency. Available approx. Oct-Mar by appointment only. To schedule an appointment please call (208) 322-1242.
Weatherization Assistance Program (Eligibility up to 200% of Federal Poverty Level):
The Weatherization Assistance Program assists income-eligible families and individuals by reducing their heating/cooling costs and improving the safety of their homes by providing energy efficiency measures. Please call (208) 377-0700.
HIV Testing, Counseling and Education (Eligibility based on risk factors, not income):
Free OraQuick Advance rapid testing and results for HIV with counseling on site at various outreach van locations. Individual HIV prevention and risk reduction education.(208) 345-8994.
Housing Education and Leasing Partnership (HELP):
A City of Boise funded program that provides Renter Education, Housing Navigation and Landlord Liaison services, designed to remove housing barriers and build bridges to success for motivated renters and participating housing providers. For those with incomes up to 80% of Area Median Income. Call Jennifer Glenn at 345-2820 for more information.
Outreach Van :
Outreach to persons experiencing homelessness. Screening for HUD, VA and other community housing programs.
Seasonal clothing and supplies distribution (as available).
Mobile HIV prevention and testing services. If you have specific questions please call (208) 345-8994.
For more information on Income Guidelines, please visit:
El-Ada sometimes offers special programs and limited duration services that may not be listed here. If you are interested in a program not listed here please contact any of our offices for additional information. For information regarding other service providers or additional services please call the Idaho Careline by dialing 2-1-1 from your telephone. You may also dial 7-1-1 for Idaho Relay and TTY services.